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Privacy Policy

Last Updated: March 29, 2025

We at Drapes by Tashvika (“we”, or “us”) know you care about how your personal information is used and shared, and we take your privacy seriously. This Statement explains our policies and practices and applies to information collection and use including but not limited to while you are visiting and using www.drapesbytashvika.com  (the "Site"). Please read the following to learn more about our Privacy Policy and to learn more about the ways in which we use and protect your personal information. By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

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What does this Privacy Policy cover?

This Privacy Policy covers our treatment of Personally Identifiable Information ("PII") that we gather when you are accessing.  

We may use your information for the following purposes:

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  • To Manage Your Account: To create and manage your account on our Site.

  • To Process and Fulfil Orders: To process your orders, arrange for shipping, and provide customer support related to your purchases.

  • To Communicate with You: To respond to your inquiries, provide updates on your orders, and send you important notices.

  • For Marketing Purposes: To send you promotional emails and newsletters about our products, special offers, and other updates, where permitted by applicable law. You can opt-out of receiving marketing communications at any time.

  • To Improve Our Site and Services: To analyze how users interact with our Site, identify trends, and make improvements to our website, products, and services.

  • For Security Purposes: To help protect our Site and users from fraud, security breaches, and other harmful activities.

Information we collect

We may collect the following types of personal information:

  • Personal Identifiable Information (PII): Name, email address, phone number, shipping and billing address.

  • Payment Information: Payment details are processed through secure third-party payment gateways; we do not store your payment details.

  • Browsing Information: IP address, browser type, device information, and website usage data.

We receive and store any information you knowingly provide to us.  For example, through the registration process and/or through your account settings on www.drapesbytashvika.com 

Cookies and Tracking Technologies

  • Your device info: We automatically collect data like your IP address (where your internet is coming from), location, device details, and browser type.

  • Cookies: We use small files called "cookies" to recognize your device and track how you use our website. This helps us see which pages are popular.

    • Cookies help us remember your device and how you use our site.

    • You can usually turn off cookies in your browser, but some website features might not work correctly.

  • Other websites you visit from our site might also use cookies, and we're not responsible for how they use them. Those cookies may continue to track you even after you leave our site.

  • Payment info: If you make a purchase, we collect your credit card and payment details.

  • How We Use Your Data: 

           - We use your data to show you content you might like

           - We also use it to improve our website and make it more user-friendly.

How we share your information

 

We use your personal Information to get in touch with you and we may share your Personal Information with third parties as described below:

  • Our Service Providers: We may use a Third-Party Payment Processor to receive and process your transactions for us. Any payment card information you use to make a purchase on the Services is collected and processed directly by our payment processor, and we never physically receive or store your full payment card information.

  • Shipping and delivery partner: We will share your name, contact details, and mailing address with the shipping and delivery agency to ensure successful order fulfilment.

  • Business Transfers: In the event we (or our assets) are acquired, go out of business, enter bankruptcy, or experience a change of control, your personal information may be transferred to or acquired by a third party.

  • Legal Requirement: We reserve the right to access, read, preserve, and disclose any information that we believe is necessary to comply with law or court order or to a verified request by law enforcement or other government officials etc.

  • Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security

 

Your account is protected and all data transmitting through the internet is secured by end-to-end encryption for your privacy and security. We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. 

 

You, however, must prevent unauthorized access to your account and personal information by limiting access to your computer or device and browser through signing off after you have finished accessing your account. 

 

 

Data Retention

 

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.   

 

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

Your Rights:

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:   

  • Access: Request access to the personal information we hold about you.

  • Correction: Request that we correct any inaccurate or incomplete personal information.   

  • Deletion: Request that we delete your personal information.   

  • Objection to Processing: Object to the processing of your personal information for certain purposes, such as direct marketing.

  • Restriction of Processing: Request that we restrict the processing of your personal information.

  • Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.   

  • Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at drapesbytashvika@gmail.com. We may need to verify your identity before fulfilling your request

Children’s Privacy:

We do not knowingly collect or solicit personal information from anyone under the age of 18. If you are under 18, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 18, we will delete that information as quickly as possible. If you believe that a child under 18 may have provided us personal information, please contact us at drapesbytashvika@gmail.com

Update to this Policy:

We’re constantly trying to improve our services, so we may need to change this Privacy Policy from time to time as well. We request you to please keep yourself updated about the latest policies by visiting the Privacy Policies section on the website. Any disputes arising under this Privacy Policy shall be governed by the laws of India and shall be subject to the exclusive jurisdiction of the courts of Bengaluru.

If you have any questions or concerns regarding our privacy policies, please send us a detailed message to drapesbytashvika@gmail.com, and we will try to resolve your concerns.

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